Did your order just ship? Please allow at least 1 day after receiving your order shipment notification for tracking updates to appear. Some shippers can take up to 24 hours to add your tracking information.

Did you enter order number instead of tracking number? Make sure to enter tracking number, which you can find in the shipment notification email.

Please visit the tracking page on the website and enter your tracking number. After you enter your tracking number, please hit “Track Your Package” to see the latest status.

If your package is delayed, we will work to deliver it safely and soon. If tracking only shows “LABEL CREATED, TRACKING DETAILS WILL BE AVAILABLE ONCE THE PACKAGE ARRIVES AT THE TQC FACILITY,” this means TQC has not received your package for delivery. Generally, if your status has not changed in 24 hours, please contact your handler for assistance. If you need further assistance, kindly contact our support team.

Packages to residences typically arrive between 8 a.m. and 9 p.m. in your local time zone on your scheduled date of delivery.

TQC operates a hub-and-spoke network of more than 102 locations and 18 sort centers that are strategically located near some of the most populated cities in the U.S. This allows TQC to complete deliveries within shorter delivery timeframes than national carriers.

There are many steps involved in the delivery process. The last mile of delivery (or the final mile) refers to the very last step in the delivery process, when a package leaves its final servicing facility and is delivered to its final destination (typically a residential or business address) by a carrier such as TQC.

TQC (Tilvo Quest Central) Logistics is a leading provider of same-day and next-day delivery services. TQC partners with more than 7,000 independent contractors to make residential and business deliveries for some of the world’s largest retailers using an integrated hub-and-spoke delivery network.

Companies choose to ship with TQC because we provide innovative, best-in-class delivery solutions to help retailers and shippers meet their customers’ expectations of fast, reliable last-mile delivery, while helping them save money, ensure capacity, and build flexibility within their supply chains. TQC’s hub-and-spoke delivery network serves 80% of the U.S. population across 35 states, including Washington, D.C., and extends globally. This robust network empowers shippers to effectively meet the increasing demand in the consumer e-commerce delivery market.

Monday-Friday: 8 a.m.-9 p.m. Eastern
Saturday-Sunday: 8 a.m.-8 p.m. Eastern

Absolutely! TQC offers numerous opportunities for drivers who are not only passionate about delivering packages but are also committed to providing an exceptional customer experience. Our customers hold contractors to high standards, expecting them to:

• Carry appropriate levels of vehicle insurance.
• Maintain a satisfactory Motor Vehicle Report.
• Handle packages with the utmost care.

As a contractor, you play a vital role in upholding our customers’ brand reputation through reliable and professional service.

Do you have what it takes to join our team?

TQC seeks reliable and safety-conscious drivers dedicated to delivering a professional and seamless last-mile delivery experience. To partner with us as an independent contractor, you must meet the following requirements:

• Be at least 21 years old.
• Hold a valid driver’s license.
• Own a vehicle and a smartphone.
• Provide proof of vehicle registration and insurance.

For more information on becoming a TQC delivery partner, please contact our support team.